Emergency Broadband Benefit Program is now the Affordable Connectivity Program
December 2021: Important Update Regarding the Emergency Broadband Benefit Program
Congress recently created the Affordable Connectivity Program (ACP), a new long-term, $14 billion program, that has replaced the Emergency Broadband Benefit (EBB) Program.
Most households enrolled in the EBB Program as of December 31, 2021 were automatically accepted into the new ACP program and will continue to receive a monthly benefit. Subscribers who were required to requalify for the ACP benefit have been notified. The monthly ACP benefit for eligible households is up to $30 per month discount on your internet service. If you reside on qualifying Tribal lands, the benefit remains up to a $75 per month discount on your internet service. Subscribers have the option of switching service offerings at any time.
What has changed?
- Households will have new ways to qualify for the ACP benefit such as: receiving WIC benefits or having an income at or below 200% of the Federal Poverty Guidelines.
- Households that qualified for the EBB program due to a substantial loss of income, due to job loss or furlough since February 29, 2020, or by meeting the eligibility criteria for a participating provider’s COVID-19 program will need to requalify for the ACP. These households will receive additional details about the steps they need to take from the program administrator (USAC) or their broadband provider, in January 2022, and will be given at least 30 days to respond. They will continue to receive their full EBB benefit until March 1, 2022.
Affordable Connectivity Program
American Broadband is an approved participant in the Affordable Connectivity Program (ACP) through our affiliates, Arlington Telephone Company, Blair Telephone Company, Eastern Nebraska Telephone Company, Rock County Telephone Company and HunTel CableVision, Inc. dba HunTel Communications in Nebraska and Holway Telephone Company and KLM Telephone Company in Missouri. ACP is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. Only one monthly service discount is allowed per household.
To determine if your household is eligible, please visit acpbenefit.org/do-i-qualify.
To apply, please follow the steps below. If you are currently enrolled in the Lifeline program, you do not have to verify your eligibility again; please skip to #3.
- The ACP Online Portal is now available. Please visit org/how-to-apply/to complete the online application with the Universal Service Administrative Company (USAC) or print an application and mail it to the address listed.
- After you submit an application, USAC will share the results with you. If you apply online, you may receive immediate approval. If USAC cannot prove your eligibility automatically, they will request additional documentation from you and provide information on how you can submit those documents for review.
- Once USAC approves your application, please contact American Broadband at 1-888-262-2661 to complete your enrollment. Before we can apply the discount to an account, American Broadband will require applicants to fill out the form below, or we can mail you a paper copy.
Additional information on the EBB Program can be found at acpbenefit.org/.
American Broadband Customer Service
1-888-262-2661
Affordable Connectivity Program Form
American Broadband is an approved participant in the Affordable Connectivity Program (ACP) program through our affiliates, Arlington Telephone Company, Blair Telephone Company, Eastern Nebraska Telephone Company, Rock County Telephone Company and HunTel CableVision, Inc. dba HunTel Communications in Nebraska and Holway Telephone Company and KLM Telephone Company in Missouri. ACP is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. Only one monthly service discount is allowed per household.
“*” indicates required fields
